We do understand your inquiry, however KCA follows a strict protocol given by EU regulations.
That said :
1.This product is certified by MSDS, ensuring safety and compliance with international standards.
2.Before using, please read the labels, warnings, and directions.
3. Conduct a patch test to ensure compatibility. Discontinue use if you experience any adverse reactions, and consult a healthcare professional if symptoms persist.
2d time customer ,everything good and delivery this time much faster but my abonne lotion tomato didn’t have the adress of manufacturing like my collagen from my previous order and I’m kinda skeptical about that only all the other products 1000% ,the shop provide information about why it can be that but okay …Recommended ofc!
KCA Customer Support
2 months ago
@Naira
Beste klant, u kunt de bestelling maken door het artikel naam in de zoek balk in te tikken. Vervolgens kunt u de stappen volgen om uw bestelling af te ronden. Wij zien uw bestelling automatisch in onze systeem om deze te verwerken voor zending.
KCA Customer Support
2 months ago
@Racquel,
We received your inquiry about your order #1935.
Summary:
Your location is international, therefore shipment to your location may differ from time expectancy.
Note:
Your order has been handed over to parcel services, please await the tracking details during the following weeks parcel planning as it is not a local parcel delivery.
Should you encounter any issues , please let us know to take immediate action.
Naira
2 months ago
Ik wil graag de crem 88 voor de oksols
Racquel
2 months ago
Good day. Upon checking with DPD tracking, I understand that my order no. 1935 has been shipped last 13 August. However, I haven’t seen an tracking update so far. Grateful if the delivery of my order could be expedited. Thank you.
KCA Customer Support
2 months ago
@ Yannis,
Thank you for getting back at us on the matter. The delays in parcel delivery can be many related reasons. One of the most common issues is the many orders during summer time and christmas. Both seasons are vacationing times and can have delivery delays. We are happy that your order is delivered, And hope to see you back soon again.
Kindly,
Kevon
Management Customer Support
KCA Customer Support
2 months ago
@ Dhonesa Tan ,
Please schedule your order pick-up through email. Remember to state your order number into the email for faster reference.
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Comments
3rd returning customer,all good as always thanks
Everything good no worries,thanks!
@Yannis ,
We do understand your inquiry, however KCA follows a strict protocol given by EU regulations.
That said :
1.This product is certified by MSDS, ensuring safety and compliance with international standards.
2.Before using, please read the labels, warnings, and directions.
3. Conduct a patch test to ensure compatibility. Discontinue use if you experience any adverse reactions, and consult a healthcare professional if symptoms persist.
We hope this satisfies your inquiry request.
Kindly,
Management Customer Services
KCA Online Beauty Shop
2d time customer ,everything good and delivery this time much faster but my abonne lotion tomato didn’t have the adress of manufacturing like my collagen from my previous order and I’m kinda skeptical about that only all the other products 1000% ,the shop provide information about why it can be that but okay …Recommended ofc!
@Naira
Beste klant, u kunt de bestelling maken door het artikel naam in de zoek balk in te tikken. Vervolgens kunt u de stappen volgen om uw bestelling af te ronden. Wij zien uw bestelling automatisch in onze systeem om deze te verwerken voor zending.
@Racquel,
We received your inquiry about your order #1935.
Summary:
Your location is international, therefore shipment to your location may differ from time expectancy.
Note:
Your order has been handed over to parcel services, please await the tracking details during the following weeks parcel planning as it is not a local parcel delivery.
Should you encounter any issues , please let us know to take immediate action.
Ik wil graag de crem 88 voor de oksols
Good day. Upon checking with DPD tracking, I understand that my order no. 1935 has been shipped last 13 August. However, I haven’t seen an tracking update so far. Grateful if the delivery of my order could be expedited. Thank you.
@ Yannis,
Thank you for getting back at us on the matter. The delays in parcel delivery can be many related reasons. One of the most common issues is the many orders during summer time and christmas. Both seasons are vacationing times and can have delivery delays. We are happy that your order is delivered, And hope to see you back soon again.
Kindly,
Kevon
Management Customer Support
@ Dhonesa Tan ,
Please schedule your order pick-up through email. Remember to state your order number into the email for faster reference.