Add comment

Comments

KCA Customer Support
21 days ago

@Naira

Beste klant, u kunt de bestelling maken door het artikel naam in de zoek balk in te tikken. Vervolgens kunt u de stappen volgen om uw bestelling af te ronden. Wij zien uw bestelling automatisch in onze systeem om deze te verwerken voor zending.

KCA Customer Support
21 days ago

@Racquel,

We received your inquiry about your order #1935.

Summary:
Your location is international, therefore shipment to your location may differ from time expectancy.

Note:
Your order has been handed over to parcel services, please await the tracking details during the following weeks parcel planning as it is not a local parcel delivery.

Should you encounter any issues , please let us know to take immediate action.

Naira
21 days ago

Ik wil graag de crem 88 voor de oksols

Racquel
21 days ago

Good day. Upon checking with DPD tracking, I understand that my order no. 1935 has been shipped last 13 August. However, I haven’t seen an tracking update so far. Grateful if the delivery of my order could be expedited. Thank you.

KCA Customer Support
23 days ago

@ Yannis,
Thank you for getting back at us on the matter. The delays in parcel delivery can be many related reasons. One of the most common issues is the many orders during summer time and christmas. Both seasons are vacationing times and can have delivery delays. We are happy that your order is delivered, And hope to see you back soon again.

Kindly,
Kevon
Management Customer Support

KCA Customer Support
23 days ago

@ Dhonesa Tan ,

Please schedule your order pick-up through email. Remember to state your order number into the email for faster reference.

KCA Customer Support
23 days ago

vielen Dank für Ihren Kommentar und Ihren Einkauf bei uns. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

Yannis
a month ago

Just got my order,Kca delivered them after 2-3 days to the postnl but they delayed a lot…Next time I would choose an another courier.Although thank you so much.Appreciate you a lot.

Dhonesa Tan
a month ago

Good day,

May I know your address in Amsterdam, so I can check if it is possible for me just to pick up the order?

Thank you.

Jessy
a month ago

Danke für die schnelle Lieferung von Amsterdam nach Österreich/Austria. Bestellung am Dienstag, sehr früh aufgegeben und Samstag vormittag erhalten. Das ist meine 3. Bestellung und es funktioniert alles bestens, danke. Ich werde demnächst gerne auch für meine Freunde mitbestellen. Liebe Grüße, Jessy